Benefits of an FAQ page
An FAQ page helps visitors to your website to find answers to the most common questions about your products or services. Unlike the service, product, or company pages, a FAQ page does not play a commercial role on your site.
Instead, an FAQ page covers information for potential customers who want to learn more about what you offer and how to go about getting it in the easiest & fastest way.
A good FAQ page should even help customers solve simple issues with your products or services without having to reach out to your customer support team.
The FAQ page typically includes helpful information about using your company’s products or services and provides clarity on your terms of service, your location, service area, opening times, scheduling appointments, prices, payment methods, and even how to reach out to ask more specific questions.
Here are a few other roles of a FAQ page:
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